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Sunday     Monday     Tuesday    Wednesday 


Sunday, June 17

10:00am – 3:00pm


Optional Events*

A day at the San Diego Zoo
A day aboard the USS Midway

3:00pm – 7:00pm


Registration, Book Store & Welcome Center Open

2:00pm – 3:30pm 


Small Credit Union Roundtable (Manchester Grand Hyatt)

4:30pm 6:00 pm


Opening General Session

Credit Union Magazine's "Hero of the Year Award"
A Patriot's Calling – Major Dan Rooney

6:00pm 8:00pm


Exhibit Hall Grand Opening (Welcome Reception)



Monday, June 18
6:30am  7:30am


Corporate Athlete Series* Yoga

7:00am – 4:30pm


Registration, Book Store & Welcome Center Open

7:30am 9:15am


Exhibit Hall Open (Continental Breakfast)

9:30am 11:15am


 General Session

State of the Credit Union Industry – Bill Cheney
Re-Imagine Excellence – Tom Peters

11:00am 4:00pm


Guest Tour La Jolla & Lunch*

11:15am  1:00pm


Exhibit Hall Open (Lunch)

11:30am - 12:45pm


Executive Series*

Q&A With Tom Peters: An Interactive Session for Credit Union Executives

1:15pm 2:30pm

Thought Leader Sessions

Building the Credit Union Future – John Lass
What Makes the Generations Tick and What Ticks Them Off – Anna Liotta
The Trust Edge: What Top Leaders Have and 8 Pillars to Build it Yourself – Dave  Horsager

2:45pm 4:00pm

Discovery Breakout Sessions

2012 - The Year of Chip Technology: How to Eliminate Magnetic Stripe Card Fraud – Ann Davidson, Hap Huynh, Leanne Phelps
How to Thrive in Today's Economy – Facilitator: Bob Larson; Panelists: John Cassidy, Dan Sutton
Changing Trends in Executive Compensation – Scott Albraccio
Reaching Gen Y and Millennials with a Message They'll Actually Listen To – Josh Allison
Don't Be an Idea Killer! The Future of Innovation at Your Organization – Tasha Dahl
• Future of the Branch – George Hofheimer

4:00pm  5:15pm

Exhibit Hall Open (Reception) 

6:30pm – 10:00pm

Optional Events*

Evening Dinner Cruise (6:30pm) SOLD OUT
Texas Rangers vs. San Diego Padres (7:05pm) 


Tuesday, June 19

6:30am  7:30am

Corporate Athlete Series* Boot Camp 

7:15am  4:30pm

Registration, Book Store & Welcome Center Open 

7:30am  8:45am

Executive Series*

The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line – Dave Horsager

7:30am  8:45am

Exhibit Hall Open (Continental Breakfast) 

9:00am  10:30am

General Session

The Happiness Advantage: Linking Positive Brains to Performance – Shawn Achor

10:00am  3:15pm

Guest Tour – Passport to Balboa Park & Lunch*

10:30am  11:00am

Networking Break

11:00am  12:15pm

Thought Leader Sessions

2012 Elections: What's the Implication for Credit Unions? Panelists: Bill Hampel, Mike Schenk & Richard Gose; Moderator: Ryan Donovan
How to Market to People Not Like You – Kelly McDonald
The Five Secrets You Must Discover Before You Die – Dr. John Izzo

12:15pm – 1:30pm

Executive Series*

Stepping Up: How Taking Responsibility Changes Everything – Dr. John Izzo

12:15pm – 1:30pm

Exhibit Hall Closing Session (Lunch)

12:30pm – 1:00pm

Hot Topic Update
Industry Game Changer? CUFX (Credit Union Financial Exchange) 

1:45pm – 3:00pm

Discovery Breakout Sessions

Credit Union Sustainability: A Long-Term Model for Success – Mike Higgins, Jr.
For Every Consumer Intention, There Should be an Equal and Opposite Credit Union Action – David Polet
Tell Me We Aren't Doing That! – Denny Graham
Working for Good: How Social Responsibility is Driving the Next Generation of Leaders Panelists: Matt Monge & Jill Nowacki; Facilitator: Brent Dixon
The Impact of Mobility on Credit Unions: What to Expect – Shahab Choudhry
• Digital Branding – George Hofheimer, Katie Sollenberger 

3:15pm – 4:30pm

General Session

FASCINATE: How to Persuade and Influence – Sally Hogshead 

7:00pm – 10:00pm

ACUC Party on the USS Midway 



Wednesday, June 20

8:00am – 8:30am

Continental Breakfast - Welcome Center

8:00am – 11:45am

Registration, Book Store & Welcome Center Open 

8:30am – 9:45am

Discovery Breakout Sessions

Superior Consumer Lenders During the Great Recession Panelists: Joe Rossa, Garth Strand & Steve Stryker; Facilitator: Patrick McElhenie
Align Your Team or Forever Fight the Steering Wheel – Dr. Neil Goldman
The Business Case for Employee Engagement – Randy Kohout
• Effective Credit Card Program Management – Ondine Irving
Five Best Practices for Online Cross-Selling – Geoff Knapp

9:45am – 10:15am

Networking Break 

10:15am – 11:45am

Closing General Session 

Harness the Power of Social and Online Networks to Build Influence, Reputation and Results – Chris Brogan


Conference Adjournment 

* Optional events and corporate athlete series require registration. See Additional Events for fees and details. Speakers and schedule are subject to change. Additional speakers to be announced.


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Save the date for 2013!

Get a sneak peak

Access session handouts from the 2012 conference.

Check the In the News page for a compilation of all the articles written about the 2012 ACUC, summaries of Credit Union Magazine's Daily News and photo slide shows.