Compliance Update From Washington (All school general session)
This session will set the stage for why compliance is a growth industry and provide an overview of what's ahead for the coming year.
Compliance Update - Some Further Thoughts
This session will provide some additional insights into federal agency developments not covered elsewhere in the program.
Overview of the CFPB
Through this session, you will identify:
- What the Bureau has accomplished (Dodd-Frank Act mandates)
- What's next after it finishes with mortgage lending rules
The Importance of Regulatory Advocacy
This session will discuss various ways credit unions can be involved in the regulatory comment process with examples of how credit union input has positively influenced the outcome of federal regulations.
Consumer Lending Update
This session will focus on recent developments in consumer lending, including litigation trends, CFPB's focus on the effects test and its potential impact on your credit union, and indirect lending issues.
Mortgage Update Overview
This session will deal with the seven mortgage lending rules proposed by CFPB, including servicing, escrow, loan officer compensation, appraisals, HOEPA changes, ability to repay, and the integration of RESPA and TILA disclosures. We will be discussing the regulations at a higher level before attacking the details of the rules' impact on your credit union's operations in other sessions.
ABC's of Policies
It sounds so simple: Policy, Procedure, Practice and Performance are the backbones of your credit union's operations. Each element must be sound and coordinated with the others in order to ensure you maintain peak performance as well as regulatory compliance. But what exactly is a policy and how do you make sure you have the right ones in place for your "size and complexity"? This session explores the basics of policies from creation to amendment to retirement. It will look at which policies are required by regulations, the difference between operational policies and Board policies and offer best practices for the maintenance of a perfectly perfected policy pool.
You Mean There's More Than Credit Risk?
Credit risk may be "king" but knowing how to minimize real estate collateral risk at low to no-cost to your members might save the kingdom. This session will provide a practical guide to minimizing non-credit lending risk from closing to OREO in this post-mortgage crisis environment, to include:
- How to get, review and use title insurance commitments and policies to get the best protection for your credit union and your members
- How to get, review and use Insured Closing Protection Letters for added protection
- How to review appraisals and surveys to protect your credit union
So, You Want to Do Member Business Loans?
Business loans and commercial collateral loans offer great opportunities for CUs and members alike but knowing what to avoid and how to minimize risk is paramount to building a strong business loan portfolio. This session will provide a practical guide to avoiding the pitfalls in business loans, to include:
- How to avoid pitfalls in loans with Entities as Borrowers
- How to protect the CU in Commercial Construction loans and disbursements
- How to avoid hidden title risks in commercial transactions
- Understanding/Assessing Hazardous Materials Risk with commercial collateral
- Front-End business loan closing tips to avoid disasters on the Back-End
Employer Privacy Compliance-What the Compliance Department Needs to Know
Elder abuse – Protecting your member
Matt Bailey & Stefanie Cartwright
Join Compliance Education Advisory Board (CEAB) members Matt Bailey and Stephanie Cartwright as they discuss elder financial abuse. You’ve heard that elder financial abuse is on the rise and can go unidentified until it is too late, but now what? These board members will walk you through identifying the warning signs and how you can assist your credit union in better protecting your members. Matt and Stephanie bring a combined 10 years of compliance experience and combined 35 years of financial institution experience to provide a real world perspective on the topic.
- Learn the who, what, and why’s of elder financial abuse
- List the key warning signs
- Define and discuss next step best practices including staff training, member education, and reporting
- Discuss the CFPB’s role
- Apply session content by walking through real-life scenarios
Americans With Disability As Amended (ADAAA) – What You Should Know About Employer Compliance Requirements
Learn what to do, or not to do, when facing an ADA accommodation; what does and does not qualify as a known or "perceived" ADAAA Disability. What is expected of the employer and what does accommodation mean. Presentation will help participants better understand ADAAA employer compliance requirements and provide some best practice tips.
Tonya, Consumer Compliance Policy and Outreach Director from NCUA's Office of Consumer Protection will discuss the NCUA's examination focus for 2013, the agency's regulatory burden reduction efforts and provide an update on NCUA's Office of Consumer Protection and Office of Small Credit Union Initiatives.
Adventures in Compliance Training
Tracy Blaske & Melisa Kallestad
We've all been there, we've been asked to make compliance training fun, interactive and more importantly "stick". Join us in this lively session where CUNA's two compliance trainers share tips, games and tools that you can take back and incorporate into your training.
Vendor Management & Contracts
Vendor management continues to be a high priority operational and regulatory issue. Every credit union entrusts some of its most sensitive member information, financial resources and core business processes to third party vendors. If something goes wrong with a third party relationship, we all know who will get the blame: The credit union! On top of that, consider how much of your budget is paid directly to vendors. Make sure your credit union is getting the most from your vendors while satisfying the increased examination scrutiny.
From selecting the best available vendor to identifying integration issues to getting the most return from your investment this presentation examines the regulatory requirements for managing third party relationships and the operational details of creating an effective vendor management program.
NCUA Examination Preparation Strategies
Face it, we are in the most highly regulated industry on the planet. Even worse, with continued pressure on the NCUSIF, every credit union in the country should get ready for more regulatory scrutiny than ever. But with smart preparation, more scrutiny doesn't have to mean more time spent on compliance. Believe it or not, the regulators are not trying to surprise you during the examination process and they give plenty of notice of their intended targets, if you know where to look. David Reed cuts through the "regulatory speak" and shows how concentrated preparation around key regulatory and operational issues can put examiners at ease.
Collections Compliance: The Hidden Risk
Yes, you read the title correctly. You need to focus some compliance time on the collections area. Consider this: Which operational area of your credit union is most likely to drive a member into the arms of a waiting "consumer rights" attorney? Yup. Collections! What are you doing to manage the many hidden compliance risks in your collections area? From lending regulations to credit reports and third party collections to member privacy issues, your collections area faces complex compliance issues daily. Do they know the landmines? Are they prepared? Are you? This session covers ways to integrate the collections function into your compliance program and reduce the risk of compliance failures.
Maximizing Risk Assessments
You can't manage a risk until your understand it. Risk assessments are the essential element of a risk management program. Do your risk assessments provide valuable insight for your volunteer, management, compliance and operational functions or are they simply a pro forma exercise? In this session you will learn the basics of a high level, credit union wide risk identification program and best practices for your credit union to successfully integrate into its risk management program.
With all of the new and amended rules affecting credit unions, compliance needs to be managed effectively and efficiently. We will discuss the CFPB's Compliance Management System structure and how it may be used as a model for your compliance management program.
New Mortgage Rule Implementation - Ability to Repay
The CFPB has issued numerous mortgage rules in 2013, effective in January 2014. Given that the effective date is right around the corner, it is time for credit unions to start implementing the rules. To implement the rules, credit unions need to understand the ins and outs of the rule, where the road blocks might be, and how to solve the unknown issues in the rule. This session will be a detailed session that discusses the specifics of the rule, steps for implementation, and common compliance questions and issues.
- Discuss the options of the QM (including the small creditor option) and the ability to repay factors
- Discuss steps to take for implementation and issues to watch out for
- Learn the ins and outs of the rule, as well as the CFPB’s most recent amendments
New Mortgage Rule Implementation - Mortgage Servicing
Many credit unions have ignored the mortgage servicing rules thinking that because they are a small servicer, they don’t have to comply. Those credit unions are going to find themselves in trouble in January 2014. Credit unions that service just one closed end home secured loan, whether it is a first lien or subordinate lien will have to comply with various aspects of the servicing rules including error resolution and information requests. Learn the ins and outs of the rules and steps for implementation, including how to comply with the error resolution and information request provisions.
- Understand which provisions small servicers have to comply with
- Discuss the steps to take for implementation and issues to watch out for
- Learn the ins and outs of the rule, as well as the CFPB’s most recent amendments
Regulation CC Updates & Effective Holds
This session will discuss the status of the current EFAA's Regulation CC check holds, and how your credit union can provide excellent service and prevent losses with innovative Regulation CC check holds, and non-Regulation CC check holds. If you want your credit union to avoid losses on deposited checks as well as provide great service you should be at this session.
Advanced Account & Operation Issues
This session will address a number of innovative and critical account contract provision changes that will help your credit union achieve its key goals (i.e., to provide excellent service, generate income, cut expenses, prevent and recover losses (as well as assure compliance)). If your credit union wants to save and make money you should be at this session.
The Importance of an Effective Member Complaint Process
With the ongoing changes in consumer protection regulations and the addition of the NCUA Office of consumer protection and the Bureau of Consumer Financial Protection, member complaints and consumer protection are in the spot light now more than ever. Managing complaints effectively is a key factor in the credit union's overall success.
This interactive discussion will highlight:
- NCUA's Office of Consumer Protection and the Bureau of Consumer Financial Protection complaint processes
- The roles of the Supervisory Committee
- Establishing an effective investigation and resolution process
Anti-Money Laundering Exercise
Take part in an experiential learning exercise with you as the credit union employee involved in a major money laundering scheme. See how easily large dollar amounts can be laundered without detection – from the teller line to the lending department.
Ask the Panel
Panel: Bill Klewin, David Reed, Ty Parker, Teri Stomski
Take this opportunity to ask the panel questions that have been keeping you on edge this year.
This is an opportunity for you to hear about compliance updates that have taken place from 2011 until now. For those of you recertifying, this is an opportunity for you to review the regulatory changes you will be tested on in preparation for the Wednesday recertification exam.
The Latest Security Threats To Your Credit Union
Jim Stickley exposes the latest attack methods of hackers and cyber thieves. As usual, Stickley will not only talk about the security risks but actually demonstrate how these attacks work and what you can do to protect yourself and your credit union.
You will gain insight on:
- Emerging Risks in Social Media
- The Dirty Tricks of Social Engineers
- Ways to Educate Members